All Systems Operational

Updated a few seconds ago

Scheduled Maintenance

PointClickCare Maintenance Outage Notification - Home Health CarePlanned Maintenance

Schedule

April 24, 2024 11:00PM - April 25, 2024 3:00AM EDT

Components

Home Health Care

Environments

Home Health Production Group 4, Home Health Production Group 5

Description

Please be advised that we will be performing a software update that will require up to 4 hours of outage during the maintenance time noted below. UK Time: Thursday, April 25, 2024 04:00AM - 08:00AM Eastern Time: Wednesday, April 24, 2024 11:00PM to Thursday, April 25, 2024 03:00AM Central Time: Wednesday, April 24, 2024 10:00PM to Thursday, April 25, 2024 02:00AM Mountain Time: Wednesday, April 24, 2024 09:00PM to Thursday, April 25, 2024 01:00AM Pacific Time: Wednesday, April 24, 2024 08:00PM to Thursday, April 25, 2024 12:00AM Alaska Time: Wednesday, April 24, 2024 07:00PM - 11:00PM Hawaii Time: Wednesday, April 24, 2024 06:00PM - 10:00PM We apologize for any inconvenience this may cause. Thank you for your understanding. Subscribe at status.pointclickcare.com for updates regarding this outage.
PointClickCare Maintenance Outage Notification - Senior Care EHR ApplicationPlanned Maintenance

Schedule

April 25, 2024 2:30AM - 4:30AM EDT

Components

Senior Care EHR Application

Environments

ISO-E, ISO-B, ISO-H, ISO-L, ISO-S, ISO-G, WWW20, WWW23, WWW31, WWW32

Description

Please be advised that we will be performing a software update that will require up to 2 hours of outage during the maintenance time noted below. UK Time: Thursday, April 25, 2024 07:30AM - 09:30AM Eastern Time: Thursday, April 25, 2024 02:30AM - 04:30AM Central Time: Thursday, April 25, 2024 01:30AM - 03:30AM Mountain Time: Thursday, April 25, 2024 12:30AM - 02:30AM Pacific Time: Wednesday, April 24, 2024 11:30PM to Thursday, April 25, 2024 01:30AM Alaska Time: Wednesday, April 24, 2024 10:30PM to Thursday, April 25, 2024 12:30AM Hawaii Time: Wednesday, April 24, 2024 09:30PM - 11:30PM We apologize for any inconvenience this may cause. Thank you for your understanding. Subscribe at status.pointclickcare.com for updates regarding this outage.
WWW31 Maintenance NotificationPlanned Maintenance

Schedule

April 25, 2024 9:00PM - 11:00PM EDT

Components

Senior Care EHR Application

Environments

WWW31

Description

Please be advised that we will be performing maintenance that may result in up to a 1 hour delay between uploading and viewing Resident Documents and Resident Photos during the maintenance time noted below.

Senior Care EHR Application




Operational

Integrated Messaging Service




Operational

Skin & Wound




Operational

Secure FTP




Operational

Data Relay




Operational

PointClickCare Partner Marketplace




Operational

Nutrition Management




Operational

Home Health Care




Operational

Infection Prevention & Control




Operational

QuickMAR




Operational

QuickMAR RX/Interface




Operational

Care Insights




Operational

PAC Network Management




Operational

Performance Insights




Operational

Pharmacy Connect




Operational

Secure Conversations




Operational

Connected Care Center




Operational

National Care Collaboration Network (formerly Collective Medical)




Operational

PDPM Coach




Operational

Secure File Exchange




Operational

You can ascertain which environment your organization is operating in by looking at bottom right of any page after you have logged into the PointClickCare application.
You will find a line showing what server the page is being served up from similar to the following:
Version 3.7.7.2.8 - WWW2-012011-012011
The portion show in the example as "WWW2" portion will contain the environment from which your organization is being serviced.