PointClickCare SaaS Service Status

All Systems Operational

Updated a few seconds ago

Scheduled Maintenance

PointClickCare Maintenance Outage NotificationPlanned Maintenance

Schedule

April 10, 2025 2:30AM - 4:30AM EDT

Components

Senior Care EHR Application

Environments

WWW19, WWW25, WWW27, WWW29, WWW61

Description

Please be advised that we will be performing a software update that will require up to 2 hours of outage during the maintenance time noted below. UK Time: Thursday, April 10, 2025 07:30AM - 09:30AM Eastern Time: Thursday, April 10, 2025 02:30AM - 04:30AM Central Time: Thursday, April 10, 2025 01:30AM - 03:30AM Mountain Time: Thursday, April 10, 2025 12:30AM - 02:30AM Pacific Time: Wednesday, April 09, 2025 11:30PM to Thursday, April 10, 2025 01:30AM Alaska Time: Wednesday, April 09, 2025 10:30PM to Thursday, April 10, 2025 12:30AM Hawaii Time: Wednesday, April 09, 2025 09:30PM - 11:30PM We apologize for any inconvenience this may cause. Thank you for your understanding. Subscribe at status.pointclickcare.com for updates regarding this outage.

Senior Care EHR Application

Preview Environments ISO-E ISO-B ISO-H ISO-L ISO-S ISO-G WWW19 WWW20 WWW21 WWW22 WWW23 WWW24 WWW25 WWW26 WWW27 WWW28 WWW29 WWW30 WWW31 WWW32 WWW60 WWW61

Operational

Care Insights

Care Insights - US Care Insights - CDN

Operational

Connected Care Center

Operational

Data Relay

ISO-E ISO-B ISO-H ISO-L ISO-S WWW19 WWW20 WWW21 WWW22 WWW23 WWW24 WWW25 WWW26 WWW27 WWW28 WWW29 WWW30 WWW31 WWW32

Operational

EHR for Practice Groups

Operational

Home Health Care

Home Health Production Group 4 Home Health Production Group 5

Operational

Infection Prevention & Control

Infection Prevention & Control - US Infection Prevention & Control - CDN

Operational

Integrated Messaging Service

ISO-E ISO-B ISO-H ISO-L ISO-S ISO-G WWW19 WWW20 WWW21 WWW22 WWW23 WWW24 WWW25 WWW26 WWW27 WWW28 WWW29 WWW30 WWW31 WWW32 WWW60 WWW61 US for Integrated Partners Canada for Integrated Partners

Operational

Mealtime Solutions, powered by MealSuite - Go To: https://status.mealsuite.com/

Mealtime Solutions Go Paperless (MealSuite Touch) Point of Sale

Operational

Nutrition Management

Nutrition Management Canada Nutrition Management US Shared

Operational

National Care Collaboration Network

National Care Collaboration Network SFTP

Operational

Practitioner Engagement

Operational

Partner Marketplace

Developer Program - Development Developer Program - New Activations Developer Program - Service Delivery

Operational

PAC Management

PAC Management - US Clinical Data Exchange - US Clinical Data Exchange - CDN

Operational

Performance Insights

Performance Insights - US Performance Insights - CDN

Operational

Pharmacy Connect

Pharmacy Workspace Wellness Workspace

Operational

PDPM Coach

PDPM Coach - US Medicare Certifications - US

Operational

QuickMAR

Operational

QuickMAR RX/Interface

Operational

Skin & Wound

Skin & Wound - CDN Skin & Wound - US

Operational

Secure FTP

Secure FTP - CDN Secure FTP - US

Operational

Secure File Exchange

eMar Backup Delivery - US eMAR Backup Delivery - CDN

Operational

Secure Conversations

ISO-E ISO-B ISO-H ISO-L ISO-S ISO-G WWW19 WWW20 WWW21 WWW22 WWW23 WWW24 WWW25 WWW26 WWW27 WWW28 WWW29 WWW30 WWW31 WWW32 WWW60 WWW61

Scheduled Maintenance

PointClickCare Maintenance Outage NotificationPlanned Maintenance

Metrics

National Care Collaboration Network Availability

100.00%

National Care Collaboration Network SFTP Availability

100.00%

National Care Collaboration Network Availability

100.00%

National Care Collaboration Network SFTP Availability

100.00%

National Care Collaboration Network Availability

100.00%

National Care Collaboration Network SFTP Availability

100.00%

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