All Systems Operational

Updated a few seconds ago

Scheduled Maintenance

Secure File Exchange Scheduled MaintenancePlanned Maintenance

Schedule

April 28, 2025 1:00PM - 3:00PM EDT

Components

Secure File Exchange

Environments

eMar Backup Delivery - US

Description

Please be advised that we will be performing a software update to our Secure File Exchange Service that will result in delayed emar backup delivery for up to 2 hours. This does not affect our Secure FTP Service. Thank you for your understanding. Subscribe at status.pointclickcare.com for updates regarding this outage.
Secure File Exchange Scheduled Maintenance Planned Maintenance

Schedule

April 29, 2025 1:00PM - 3:00PM EDT

Components

Secure File Exchange

Environments

eMar Backup Delivery - US

Description

Please be advised that we will be performing a software update to our Secure File Exchange Service that will result in delayed emar backup delivery for up to 2 hours. This does not affect our Secure FTP Service. Thank you for your understanding. Subscribe at status.pointclickcare.com for updates regarding this outage.

Senior Care EHR Application




Operational

Behavioral Health Treatment and Referral Platform




Operational

Care Insights




Operational

ChartPic Mobile App




Operational

Companion Mobile App




Operational

Connected Care Center




Operational

Data Relay




Operational

EHR for Practice Groups




Operational

Home Health Care




Operational

Infection Prevention & Control




Operational

Integrated Messaging Service




Operational

Mealtime Solutions, powered by MealSuite - Go To: https://status.mealsuite.com/




Operational

Nutrition Management




Operational

National Care Collaboration Network




Operational

Partner Marketplace




Operational

PAC Management




Operational

PDPM Coach




Operational

Performance Insights




Operational

Pharmacy Connect




Operational

Practitioner Engagement




Operational

QuickMAR




Operational

QuickMAR RX/Interface




Operational

Secure Conversations




Operational

Secure File Exchange




Operational

Secure FTP




Operational

Skin & Wound




Operational

Standardized Content




Operational

Metrics

National Care Collaboration Network Availability

100.00%




National Care Collaboration Network SFTP Availability

100.00%




ISO-E Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




ISO-B Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




ISO-H Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




ISO-L Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




ISO-G Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




ISO-S Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW19 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW20 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW21 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW22 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW23 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW24 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW25 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW26 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW27 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW28 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW29 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW30 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW31 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW32 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW60 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW61 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




National Care Collaboration Network Availability

100.00%




National Care Collaboration Network SFTP Availability

100.00%




ISO-E Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.83%




ISO-B Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.85%




ISO-H Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.85%




ISO-L Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.80%




ISO-G Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.85%




ISO-S Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.85%




WWW19 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW20 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.85%




WWW21 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW22 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW23 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.80%




WWW24 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW25 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW26 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW27 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW28 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW29 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW30 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW31 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.85%




WWW32 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.85%




WWW60 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




WWW61 Senior Care EHR Application Availability (includes planned and unplanned downtime)

100.00%




National Care Collaboration Network Availability

100.00%




National Care Collaboration Network SFTP Availability

100.00%




ISO-E Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.89%




ISO-B Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.93%




ISO-H Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.92%




ISO-L Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.91%




ISO-G Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.93%




ISO-S Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.92%




WWW19 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.95%




WWW20 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.92%




WWW21 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.97%




WWW22 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.97%




WWW23 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.91%




WWW24 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.97%




WWW25 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.95%




WWW26 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.97%




WWW27 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.95%




WWW28 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.95%




WWW29 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.94%




WWW30 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.97%




WWW31 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.91%




WWW32 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.92%




WWW60 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.95%




WWW61 Senior Care EHR Application Availability (includes planned and unplanned downtime)

99.95%




You can ascertain which environment your organization is operating in by looking at bottom right of any page after you have logged into the PointClickCare application.
You will find a line showing what server the page is being served up from similar to the following:
Version 3.7.7.2.8 - WWW2-012011-012011
The portion show in the example as "WWW2" portion will contain the environment from which your organization is being serviced.